Technology
Technology Help Desk
Any prospective and current families (students included), can submit a ticket to our Help Desk for issues with myUofDJesuit (mUDJ), password reset, not receiving school emails or text messaging and any other technology-related issues.
U of D Jesuit is a bring-your-own-device to school (BYOD).
For the 2024-2025 academic year, all U of D Jesuit students are required to bring a device to school that meets a minimum set of requirements. If purchasing a new device families are asked to follow the most up-to-date requirements.
Minimum Requirements
These requirements represent a minimum standard. Acceptable devices include Apple MacBooks, and Windows laptops. Each student must bring a device that:
- Can run Microsoft Office 365, either in the web browser or as an app.
- Can connect to a wireless network (Wi-Fi).
- Allow use of a microphone and a head phone jack, either through separate jacks for the microphone and headphone, a combined microphone/headphone jack, or a USB port.
- Have a minimum battery life of five to six hours. If the device allows batteries to be swapped and the student can bring multiple charged batteries to school, that is acceptable.
In addition, every student must bring with his device:
- A physical keyboard, either built into the device or as a separate Bluetooth keyboard.
- A headset or earbuds. If the device doesn't include a microphone, the student must bring a microphone as well. A microphone built into the headset is a good idea.
- A protective case or padded bag for their device. Take time to pick a good case - corner protection is important for tablets.
Every student must have broadband Internet access outside of school, either through WiFi or a physical connection, to complete homework assignments. This can be at home, in a relative's home, or in a public place such as a library or coffeeshop. Families with financial difficulties should investigate if they're eligible for the Internet Essentials program ($10/month Internet: http://www.internetessentials.com/ )
When purchasing a new device for use in school, families are strongly encouraged to invest in an extended warranty and a breakage warranty.
Which device should I buy?
-
Any full featured Windows laptop (Windows 11), MacBook Air or Pro, or Microsoft Surface or Pro with 16GB of RAM and 256GB of Storage
- For students intending on taking Engineering, Robotics, or Technology classes, minimum recommendation
- 16GB RAM + 500GB Solid State Drive with a NVIDIA or AMD discrete/separate graphics processor
Apple MacBook
- Must meet minimum specifications for all devices
- Familiar operating system for many families
- Battery life on newest models is very good
- School licensing allows for up to 3 devices at no cost for Microsoft 365
- Watch battery life
Microsoft Windows Laptop
- Must meet minimum specifications for all devices
- Recommend 8GB of Ram
- Familiar operating system for many families
- Large selection of applications
- Watch battery life
This is our preferred technology for students.
FAQ
- Is web access restricted on the school's WiFi network?
- What types of support may my student count on for his device?
- What if my device breaks? What if I forget it?
- Is there help available for families with financial needs?
- Will writing be abandoned as a result of the One-to-One Program?
- How do I reset my Microsoft Authentication on new devices?